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 Public Notice - Server Move 24/01/2008 
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Joined: 12 Jul 2007
Posts: 25
Location: Oklahoma
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I have received notice of a server move by my provider which will temporarly shut down the website. They are doing this at a time most convenant for UK users, but as many of our users are from the USA, then this may be peak times for you.

Please see below message and note that all times are in GMT (UK-Greenwhich) time.

"As you are probably aware we are having issues with the server
ftp3.dns-systems.net which is causing mail and web sites to slow. This
is being caused by an issue with the hard drive array on this server
which is running slow due to an error on it.

The solution is to put into action our backup plan to move to the backup
server for this system. This will happen Thursday night, we have already
started the move and files are being transferred now from our backups to
the new server. Then Thursday night we will transfer all files that have
changed so the server so it is up to date.

The Plan is as follows:

18:00 - 24/01/2008 - Incoming mail will be switched off so mail can be
transferred to the new server, mail sent in this time should be stored
and delivered when the server comes back online.

00:01 - 25/01/2008 - Web site files will be transferred to the new
server and FTP will be turned off during this time, we hope to keep web
sites online.

06:00 - 25/01/2008 - Web sites and MySQL will be switched off so MySQL
can be transferred

08:00 - 25/01/2008 - The server will be rebooted and brought back
online.

Your accounts that will be affected are:

swff


We are working as quickly as we can to resolve this but it has taken
longer than normal as it was hard to pinpoint the exact issue as we
first thought it was a software problem. Also as the disk array is going
slow it is harder to transfer the data to the new server and we don't
want to just use the backups so no one looses any data. We have also
chosen to do the move the following evening and not in the day as this
might cause too many issue as the server is up and mail is working
slowly.

Please accept our apologies for the service of the past few days and
thank you for your patients. This is a very rare thing to happen and has
been reported to 3ware the array manufacturer who will be investigating.
We have been running for over 10 years and never had anything like this
happen."

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